Our beeswax candles are designed to burn cleanly with minimal dripping when placed upright and away from drafts. We recommend trimming the wick before each use for the best experience.

Beeswax burns longer, cleaner, and with a natural subtle scent — no added fragrances, no soot. It’s a natural, eco-friendly choice for conscious celebrations.

Yes, it can be gently hand-washed or spot cleaned. We recommend air drying and ironing on low with a cloth over the fabric to preserve its quality.

Yes! All of our latex and foil balloons are helium-friendly. For a longer float time, we recommend inflating them just before your event.

Store them in a cool, dry place away from direct sunlight to preserve their shape and colour.

Our double-face satin ribbons are high-quality and resist fraying, but for a clean edge, we suggest sealing the ends with a gentle heat source or clear nail polish.

Yes, they’re intentionally blank with minimal debossed text — perfect for birthdays, thank you notes, love letters, or simple heartfelt messages.

Absolutely. Our travertine stand is designed as a keepsake styling object — swap in your own notes, photos, or incense year-round.

We currently offer a curated palette across our range. If you’re interested in a custom colour for a larger event or collaboration, get in touch — we’d love to hear from you.

Yes! If you are interested in becoming a wholesaler or placing a bulk order, please email us at hello@byluvi.com.

Not yet, but watch this space!